Privacy Policy

Your information in good hands

Your Privacy Is Our Priority

NANO Health has established this Privacy Policy to demonstrate the information we collect, how that information may be used, and with whom that information may be shared. By using our site, you agree to the terms of this Privacy Policy and accept the practices represent. To the extent that information collected through the Services is patient information provided to obtain healthcare services, this information is under control by NANO Health Notice of Privacy Practices and not this Privacy Policy. If you have questions about which policy applies to the information you have provided, please do not hesitate to Contact Us, or call us at 04- 289- 6955. The following principles guide us when doing business and provide the foundation of our privacy policy. These are:

  • We respect your privacy and are committed to protecting it

  • We are transparent about how and why we collect information

  • The information we collect helps us provide value to our patients/customers.


Information NANO Health Collects About You

The information we collect helps us provide value to our customers. All the Personal information is any information that we can use to connect, locate, or contact you.

  • NANO Health may collect and store your personal information when you provide it to us or to our service providers such as names, mobile numbers, identification cards, or any national ID.

  • NANO Health may use various technologies, including “cookies,” to collect information from your computer and about your activities on our website.

  • NANO Health automatically collects information from your browser when you access our website. This information includes your IP address, your browser type and language, access times, the content of any undeleted cookies that your browser previously accepted from us, and the referring website address.

Communications With Us

When you contact us by email or other communications, we may retain that information to respond to your request and improve our services.

Location Data

When you are using the site, you can enter a location or explicitly allow NANO Health access to your location. NANO Health collects and stores that information.


A “cookie” is a small data file that can be placed on your hard drive when you visit certain websites. We use cookies to collect, store, and sometimes track information for statistical purposes to improve the services we provide. If you are using the system, we will use a cookie to save your settings and to provide customizable and personalized services. We also use cookies that let us know your location and the third-party websites you visited before accessing the Site (“referrer information”). These cookies do not enable third parties to access any of your personally identifiable information. You should know that if you visit other websites, you may be required to accept third-party cookies. We do not control the use of any cookies that are deposited on your computer when you visit third-party websites, and we expressly disclaim responsibility for information collected through them.

Information NANO Health Collects About You

Information We Collect to Confirm Eligibility and to Register with and Use the Site. We use the information you submit to confirm your eligibility for pharmacy benefits under your plans. We also use the information you submit to help you locate the pharmacy benefit information to which you are entitled under your plans.

Tracking Information

We use location information, the drug information you view while on the Site, the referrer information, and account information to provide you with better, faster service, particularly for recurring visits.

Who Do We Share Your Personally Identifiable Information With?

You may request that we transfer your prescription on your behalf. To implement this transfer, we share your name, contact information, and prescription information with your new pharmacy. By confirming that we may request this prescription transfer on your behalf, you authorize us to share such information with the new pharmacy you select. You may request us to communicate protected health information (i.e., prescription name) in our emails to you. Our emails are transmitted using industry-standard encryption measures. Although the probability is low, you acknowledge that there may be some risk that the information in such emails could be read by a third party (for instance, your employer may have access to your work email account as per your company’s policies). You can change your email preferences at any time. NANO Health exercises no control over the use of your personal information by third parties; and NANO Health disclaims any responsibility for such use by those third parties. NANO Health may also disclose your personal information if required to do so by law or if we have a good faith belief that disclosure is necessary to comply with the law or with the legal process served on us. Other than as described above, when we share information with third parties related to our services, we will give them aggregate information only. We never sell your personally identifiable information, including personal health information. As we develop our business, we may buy or sell assets, and, depending upon the transaction, your personally identifiable information may be one of the transferred assets. If we are acquired by another company, your personal information may be part of the assets transferred to the acquiring party.

How Long Do We Retain The Personal Information We Collect From You?

We will retain the information we collect from you on our site indefinitely. If you would like information deleted, you may request deletion via the “Contact Us”.

What Are Your Options To Control The Use Of Your Personally Identifiable Information?

If you notice that any of the information, we have about you is in error, you may request corrections by contacting us via the “Contact Us”.

If you do not want us to use your personally identifiable information, you may request deletion of your account via the “Contact Us”.

We will use emails to communicate with you and facilitate your use of the site.

For users who permit us, our emails contain personal health information (i.e., prescription names)

If you would like to discontinue such emails, to change your preferences regarding personal health information in emails, you may change your email preferences, including whether personal health information is contained in your emails, by visiting the “Settings” section on the Site.

If you would like us to communicate with you using an alternative means other than email, you may make this request via the “Contact Us”.

What Else Should You Know About Your Privacy?


We work hard to protect our users from unauthorized access to or unauthorized alteration, disclosure, or destruction of information we hold. We maintain industry-standard security measures to protect sensitive data. All cookies are encrypted.

We communicate emails using industry-standard security encryption measures. If you register to establish an account or to receive price alerts, your password is also encrypted.

Although we will exercise reasonable care in providing secure transmission of information between your computer and our servers, we cannot ensure or warrant the security of any information transmitted to us over the Internet and we accept no liability for any unintentional disclosure.

Links to Other Sites

The Site and the Mobile Application contain hyperlinks and pointers to Internet sites maintained by third parties. These links are provided for your reference only. We do not control, operate, or endorse in any respect information, products or services on such third-party sites and are not responsible for their content. Many third-party sites have their own privacy policies that differ from ours. This privacy policy only covers the Site and the Mobile Application and does not cover any other site. While we make every effort to keep your information secure, we do not control the policies of other sites.

Do Not Track Requests

Currently, we do not respond to the browser ‘Do Not Track signals.

Changes To This Privacy Policy

We reserve the right to change the terms of this privacy policy and to make the new privacy policy effective for personally identifiable information, including protected health information. When we make changes, we will post the revised privacy policy on the Site with a link at the bottom of our home page. We encourage you to periodically reread our privacy policy, to see if there have been any changes to our policies that may affect you. Please check the revision date at the top of this page to determine if the policy has been modified since you last reviewed it.

Contacting NANO Health

We would like to receive your comments and questions about this Privacy Policy and any other matter you have regarding the site. Please address comments or questions to us via email or postal mail.

Acceptance Of Privacy Policy

Your use of the Mobile Application, including any dispute concerning privacy, is subject to this Privacy Policy and the Terms of Use posted on the Site. BY USING THE SITE, YOU ARE ACCEPTING THE PRACTICES SET OUT IN THIS PRIVACY POLICY AND TERMS OF USE.