A patient support program is a categorized approach to reaching out to your patient/customer, where a marketing professional possessing authorization to data, receives and collects information relating to the use of its medicinal products.
There are multiple names for this program based on who you’re referring talking to, like the Patient Assistance Program, Patient Services, or Patient Solutions. The Patient Support Program (PSP) have now become an essential part of the programs for pharmaceutical companies. This is going to be a groundbreaking and highly successful program with its increased ability to deliver top-notch patient outcomes, besides playing a prominent role in strengthening the relationship between a patient & the healthcare professional.
To collate information on patients diagnosed with chronic and other long-term diseases through a survey program and conduct a study on the obtained data.
To help patients understand their medical condition and impart knowledge by inculcating a sense of understanding on how to manage his/her chronic disease, either by a change in lifestyle through (regular workouts or a change in diet plan).
To provide timely support and help patients take their medications & use medical devices as prescribed by the doctor
To provide assistance with financial aid subsidy and cater readymade reimbursement settlement plans as a support service for patients
Before we dig in deeper to know how “Patient Support Programs” are classified, created, and implemented on the ground, it’s very important for us to know “the need for their existence”.
The rehabilitation time or the post-patient care is a key element of the care continuance which has progressed over time, more importantly for chronic disease patients where the biggest task begins once they are diagnosed with a chronic condition.
The main objective of the patient support program is to make sure that compliance and adherence to the prescribed care protocol are ever followed, which is very critical to the chronic disease patient’s quality of life.
Financial Assistance Program:
Education & Counseling Program:
Technology-Enabled Engagement Program:
Clinical Support & Intervention Program:
A “Patient Support Programmes” can make all the difference that we need for a chronic patient. It’s not just about how a patient feels after taking the drug, but their entire experience when receiving treatment continuum. That’s why building relationships and understanding people is the core principle of our work ethics.