NANO IMS
One platform for every line you write — health, general, travel and home & assets
— from quote and underwriting through to claim settlement.
General Insurance Management
Secure your properties and protect your financial well-being. Our solutions can meet your insurance needs on a professional and personal scale.
Health Insurance Management
Patient-centred cover, built to reduce cost for members and employers while improving the care actually delivered.
Travel Insurance Management
Travel insurance process management through a user-friendly online portal with advanced underwriting and management tools.
Home & Assets Insurance Management
Manage financial reimbursement & enjoy a pleasant insurance experience
Digital Transformation Partner for
Smart Insurance Business
Built for insurers and third-party administrators who need policy, underwriting and claims to work as one system rather than three.
One insurance management platform covering every line you write — health, general, travel and home and assets — from quote and underwriting through to claim settlement.
Redefine the insurance business
NANO IMS is a fully integrated, web-based insurance management solution for insurers and third-party administrators. It is modular by design, so each department runs the functions it actually needs while working from the same policy, member and claim record as everyone else.
That single record is the point. When underwriting, claims and finance each keep their own version of the truth, the reconciliation between them becomes a permanent job that produces nothing.
Reinventing Underwriting
Secure, integrated and efficient underwriting decisions.
Underwriting decisions are high-impact and genuinely difficult. Yet most of an underwriter's day is not spent making them — it goes on finding, gathering and reconciling the information needed before a decision can be made at all.
That is the imbalance worth fixing. An insurer that wants to price accurately and grow profitably needs its underwriters spending their time on risk assessment and pricing, not on assembling the file.
Unify your Customer Data
Analytics models run inside the platform, delivering predictive insight at the point the decision is made
NANO IMS gives underwriters one interface holding everything relevant to the decision in front of them: the documents, account status, claims history, reinsurance position and the archive. Risk assessment runs automatically against configurable rules, guiding the underwriter through the process, capturing the factors that mattered and keeping the other parties in the process informed.
Integrated Rules Engine
Set and manage rates and business rules for every line of business you write, standard or non-standard. Business users maintain rates through the interface without needing a developer.
The rules engine straight-through-processes the policies you have defined as standard, and flags the unusual risks for a human to look at — which is what keeps consistency and compliance from depending on who happened to handle the case.
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Related products
Products in the suite that work alongside this one.
More about this product
How this works with the rest of the suite
- Health Insurance Management
The health line: policy, claims and member administration, with SLA tracking and compliance administration.
- General Insurance Management
The general line, for property and personal cover written alongside health.
- Travel Insurance Management
The travel line, built around distribution through airlines, agencies and travel management companies.
- Home & Assets Insurance Management
The home and assets line, where the hard part is the document and content volume core systems were never built to hold.
Frequently asked questions
What is an insurance management system?
- One platform holding policy, underwriting, member and claim in a single record, so the functions that depend on each other are not each maintaining their own copy. When underwriting, claims and finance keep separate versions of the truth, the reconciliation between them becomes a permanent job that produces nothing.
Which lines of business does it cover?
- Health, general, travel, and home and assets — every line an insurer or TPA is likely to write, on the same platform. The modules are separable, so a department runs the functions it actually needs, but they work from the same policy, member and claim record.
What does it change for underwriting?
- Underwriting decisions are high-impact and genuinely difficult, yet most of an underwriter day is not spent making them — it goes on finding, gathering and reconciling the information needed before a decision can be made at all. That imbalance is what the single record removes, so underwriters spend their time on risk assessment and pricing.
Is it for insurers or for administrators?
- Both. It is built for insurers and third-party administrators who need policy, underwriting and claims to work as one system rather than three, which is the same requirement whether the entity carries the risk or administers it.
Where does analytics sit?
- Inside the platform. The models run against the live policy and claim data rather than against an export of it, which is what makes predictive insight available at the point of a decision instead of in the following month report.