search
location
Request a Demo

NANO NEM

NANO Notification & Escalation Management

NEM

Notification & Escalation Management

Augmenting the Care Management

The health care industry has observed health IT, such as NANO Health, for communication solutions to intensify and augment their care management and care transformations enrichment programs.

One strategy entails transmitting automatic notifications or alerts from hospitals to primary care practices and care supervisors when a patient has a hospital admission, release, or transfer.

These notifications and alerts are devised to improve the convenient flow of information so providers and case supervisors can quickly and effectively address the health care demands of their patients transitioning from inpatient facilities to community care.

In addendum to improved patient health status, these alerts and notifications are anticipated to enable a lowering in hospital readmissions.

Alerts & Notifications

Deliver real-time admission, discharge, and transfer information about a patient’s medical services encounter and support:

Group 28916

Care Coordination

Provider Notification support communication between hospitals, primary care physicians and care managers who may not know when a patient is conceded to a hospital or who may not discover until the hospital occurrence. Notification enables the primary care physician to follow up fast after release to ensure the patient is getting what they need to be well.

Icon

Lowering Readmissions

Provider Notification lowers readmissions by enabling hospitals to communicate with the patient and the physician about their admission to the hospital.

Icon-1

Automatic Alerts & Notifications

Alerts are activated by a patient’s admission, discharge, or transfer to a hospital information system that transmits a notification to NANO Health Notify.

Bg
Automated notifications help providers reach patients at the right moment — and the follow-up that actually happens is the one that keeps costs down, with Nano Health.

More about this product

Standards and code sets

  • HL7 ADT

How this works with the rest of the suite

  • NANO HIE

    Notification tells you something happened; the exchange is what moves the record that explains it.

  • NANO PHR

    The patient sees the same transition from their own side, which is what makes the follow-up a conversation rather than a summons.

  • NANO CPW

    An alert is only actionable if there is an agreed next step — the pathway is where that step is defined.

  • NANO EMR

    The admission that triggers the alert is recorded here first.

Frequently asked questions

What is an ADT notification?

A message generated when a patient is admitted to, discharged from, or transferred within a hospital. It is one of the oldest and most useful signals in health IT, because it tells someone outside the hospital that a patient’s situation has changed.

Why does a primary care physician need to be told?

Because otherwise they often are not. A patient can be admitted, treated and discharged without their own doctor knowing until the next appointment — or at all. Notification lets the physician follow up quickly after discharge, which is the window in which follow-up actually changes anything.

How does this reduce readmissions?

Most avoidable readmissions follow a gap in the days after discharge: medication not reconciled, a follow-up appointment not made, a deterioration nobody saw. Telling the people responsible for that period that it has started is the cheapest intervention available.

What is escalation, as distinct from notification?

Notification tells someone. Escalation is what happens when nobody acts: the alert moves up to the next person or team rather than sitting unread. Without it, an automated notification system quietly becomes an automated ignoring system.

Who is this for — hospitals or community care?

Both, and the value is in the join. The hospital generates the event; the benefit lands with the primary care practice and the care manager who are responsible for the patient once they leave. That is exactly the boundary where information usually stops.