Why consolidate onto one system?

Because underwriting, policy processing, billing and claims all describe the same policy and the same member. Run separately, the reconciliation between them becomes permanent work that produces nothing, and it is where operational cost quietly accumulates.

What does real-time connectivity change?

It speeds up every level of the process rather than one step. Real-time connectivity between banks and insurers means the point of sale, policy servicing and commission settlement are not each waiting on a batch — which is where most of the elapsed time in insurance operations actually goes.

How should policies be distributed?

On the channels customers already choose, with processes automated and policyholder responses tailored. A channel strategy that requires the customer to come to the insurer channel is a strategy that loses to one that does not.

Self-service or assisted?

Both, adjusted together. Treating them as separate service models produces two versions of every process and a customer who gets a different answer depending on how they asked.

What does compliance require here?

The ability to readjust swiftly to evolving business needs, which in practice means configuration rather than development. An insurer that needs a release to respond to a regulatory change is an insurer that is late by design.

Medical Insurance & Services

Efficiently manage your life and annuity coverage for people and organizations

Consolidate underwriting, policy processing, billing, and individual and group insurance claims on a single insurance management system. Streamline operations to reduce operational costs, and stay compliant while adapting quickly to changing business needs.

Bring agility, resilience and security to your insurance services

Support the whole insurance lifecycle with real-time connectivity between banks and insurers, speeding up every stage from point of sale to policy servicing to commission settlement.

Retail and service policies on your customers’ channels of choice

Automate processes and deliver tailored policyholder responses while balancing self-service and assisted customer support models on a digital insurance platform. Enable customers to buy insurance and get the service they need, when and where they need it.

Driving digital insurance solutions

In our digital world, we need agile, intuitive, and modernized digital experiences to empower us to experience safer and healthier lives. These specific expectations are also reconstructing the complete insurance value chain.

Technology unlocks innovative opportunities to unite existing and potential protection gaps, widening due to lack of affordability, awareness, trust, or complications. Big data analytics, the digital consumer, and the expanding digitization of insurance all play a role in embracing these opportunities and presenting new digital insurance solutions worldwide.

Fast and Customizable Implementation

Build on or extend your competitive advantage with an out-of-the-box framework that allows rapid customisation to match your business requirements.

Product Definition, Configuration & Pricing

Define and configure a new insurance product within seconds and get it instantly ready for brokers to quote to customers.

Seamless Integrations

Nano Healthcare API creation and managed integrations enable easy connection with other enterprise systems, such as dedicated rating engines, external payment providers and legacy systems.

Elevating The Insurance Consumer Engagement

AI, algorithms and data-driven technologies can better engage the hearts and minds of consumers.

Organise health insurance journeys with the personal service your members expect

Deliver a great experience for members. Elucidate registrations, premium billing, and claims adjudication on a core insurance system. Manage and automate new provider contract standards so your members benefit from more moderate costs and a greater quality of care.

We reinvented its sales model for a global insurer, redeeming $1.5 million in price and boosting conversion by 30%.

We agreed one health insurer overcome average document administration time by over 80% in a staff of 300 people by employing a cognitive computing resolution to the workflow platform.

We redesigned the consumer experience for individual insurers; processes taking 25 days are now finished in less than five days.

See How Our Customers Experience Nano Health Insurance Management Solution

Deliver insurance solutions and digital consumer experiences that strengthen your consumers’ reliance and retain them faithfully. Quickly roll out new offerings, implement necessary adjustments from your sales channels to the back office, and get real-time analytics to understand your business thoroughly.

Request a demo

How this works with the rest of the suite

NANO IMS
This sector is the insurance platform itself — policy, underwriting and claims working as one system.
NANO HUB
Managed care depends on transactions with providers moving in a standard form rather than by phone.
NANO FWA
Payment integrity is where an insurer margin is defended, before adjudication rather than after.
NANO PBM
Pharmacy benefit is a large share of an insurer claim count and is administered on the same member record.

Frequently asked questions

Why consolidate onto one system?: Because underwriting, policy processing, billing and claims all describe the same policy and the same member. Run separately, the reconciliation between them becomes permanent work that produces nothing, and it is where operational cost quietly accumulates.
What does real-time connectivity change?: It speeds up every level of the process rather than one step. Real-time connectivity between banks and insurers means the point of sale, policy servicing and commission settlement are not each waiting on a batch — which is where most of the elapsed time in insurance operations actually goes.
How should policies be distributed?: On the channels customers already choose, with processes automated and policyholder responses tailored. A channel strategy that requires the customer to come to the insurer channel is a strategy that loses to one that does not.
Self-service or assisted?: Both, adjusted together. Treating them as separate service models produces two versions of every process and a customer who gets a different answer depending on how they asked.
What does compliance require here?: The ability to readjust swiftly to evolving business needs, which in practice means configuration rather than development. An insurer that needs a release to respond to a regulatory change is an insurer that is late by design.