KPI Specialist

Responsibilities will include:

Monitor the results of clinical guidelines
Responsible for data analysis related to all Key Performance Indicators (KPIs)
Prepare timely and accurate reports that include all critical KPIs results, interpretation, and monitoring
Develop and present training to the related staff on the interpretation of their data and the used statistical tools
Conduct orientations and training for new hires
Validate the KPIs data
Participate in quality rounds with the different departments
Participate in internal auditing to assure the following of the defined procedures
Discuss the results of KPIs with the governing body and the related departments in a defined timely manner to monitor the desired corrective actions
Analyze root causes of performance issues and suggest corrective actions

Job Qualification

Skills Required:

Good knowledge of KPI and OKR implementation
2+ year experience in the role of KPI Specialist or KPI Ambassador
Experience in the IT industry is a plus
Candidates who can join immediately are preferred
Experience in quality improvement projects using FOCUS PDCA and LEAN methodologies and continuously monitoring them
Excellent knowledge of different statistical tools as appropriate such as Run chart, Pareto chart, Histogram & Control chart
Experience with proactive risk assessment using Failure Modes and Effect Analysis (FMEA) as a part of the risk management program
Knowledge in performance improvement tools such as fishbone diagram & flow mapping to facilitate process improvement